What to Expect: Funeral FAQs
Our dedicated team at Chastain Funeral Home is here to support you and to make the process of funeral planning as gentle and stress-free as possible. In the days ahead, our team will walk alongside you, guiding and assisting as you honor your loved one’s life.
What should I do when a loved one passes away?
On behalf of our entire staff, we extend our heartfelt sympathy to you and your family during this difficult time. The first step is to notify the proper authorities (a nurse, hospice staff, or emergency personnel). Once this is done, you may contact us right away. Our staff will guide you through every step and coordinate the necessary arrangements.
What does a funeral director help with?
Funeral directors play an important role in guiding families through one of life’s most difficult times. Their work goes far beyond planning a service—they are there to provide care, support, and organization every step of the way. A funeral director helps families by listening with compassion, answering questions, and offering guidance as important decisions are made. They manage all of the details, from scheduling services and coordinating with clergy or cemeteries to ensuring paperwork such as death certificates, permits, and insurance claims is handled correctly.
Do I need to make decisions immediately?
Not at all. While certain things need attention quickly, many decisions—like service details or personal touches—can be made after you’ve had some time. We’re here to walk you through everything at a pace that feels right.
Can you help with Social Security Benefits?
Just as you plan for your family’s protection if you die, you should consider the Social Security benefits that may be available if you are the survivor — that is, the spouse, child, or parent of a worker who dies. We will take care of filing veteran benefits, notifying social security, and assisting you with any other benefits to which you may be entitled.
What options are available for funeral or memorial services?
We offer traditional funerals services, cremation, green burials, and graveside services. Each can be customized to reflect your loved one’s personality, beliefs, and wishes.
What if my loved one wanted cremation?
Cremation is an alternative to burial. Families who choose cremation have several options available. They range from direct cremation to a traditional service with public viewing followed by cremation. At Chastain, we own and operate our own on-site crematory so families never have to leave our care.
Can the service be personalized for the funeral?
Absolutely. A funeral service can be personalized to reflect the life of the individual. We work with organizations and groups to make the service as special as the life we are memorializing. From music, readings, and video tributes to personal mementos and themed celebrations, we encourage families to create services that reflect the life and passions of their loved one.
How do I get grief support during this difficult time?
You can visit our helpful resources for grief support groups.
What if we’re not sure what our loved one wanted?
That’s okay. Our experienced staff at Chastain will help you explore the options and make choices that feel meaningful for your family and honor your loved one’s memory.
What are the accommodations for family members?
Yes. You can visit our helpful resources for a list of local hotel accommodations for out of town family and friends attending a service.
Do I need an obituary notice?
Publishing an obituary is a meaningful way to inform friends, family, and the community of a loved one’s passing and the type of service being held. Obituaries can be placed in a local newspaper or shared online, making it easier for those who wish to pay their respects to have the details they need.